Always Flying

I purchased a 09 Mazda 5 Gs from Gem Auto recently and I can tell you it was a good experience. Price was fair and full communication from start to finish. I did have one small issue with the car on the day that I picked it up and it was resolved the very next day without hesitation. I will purchase from there again and will refer business there in the future. Thanks again Kevin

July 19, 2019

Lucy S R

Used car purchase from Gem Autos was a pleasant experience with Gem Autos. This family run business believe in fair dealing. Omar and Nilo were knowledgeable and helpful by delivering a clean and detailed Certified car. Will definitely recommend.

November 28, 2019

Talha S.

Bought my first car and was a beautiful experience. Owner is very professional and goes out of his way for customer experience. Would recommend this place to everyone looking for a car. They have variety of inventory to choose from.

October 17, 2019

Alan S

Didn’t have an issue buying off them. I’m from overseas and they put me onto a good insurance broker as well as sorted out my license plates for me. I inspected the ford focus before i bought it from top to bottom (taking me quite some time) and they were helpful the entire time. I’m pretty happy with the cost of the car and the way I’ve been treated.

October 5, 2016

Exotic Owner Detailing

Easy/fast paperwork, Straight to the point, Honest, Reliable, willing to go the extra mile to keep their customers happy and truly happy for what they have done so far. Great Dealership highly recommend feels like at home in this dealership. Keep up the good work “Gem Autos.”

August 3, 2018

Farhan A.

From start to finish the staff at Gem Autos have been nothing but amazing! My first time visit to this dealership was an incredible experience and would highly recommend my friends and families to come see the inventory and buy a car of their choosing. Mr. Umer and Nilo Khan were all amazing sales people to deal with. They greeted me with smile, understood my financial position and vehicle requirement, went over and above to empathise, gave legendary advise on vehicles and turned my first ever car purchase into a memorable experience. From now onwards, GEM AUTOS, Mr. Umer Khan & Nilo Khan are my ONLY go to people in terms of purchase and sale of any/all vehicles. *****HIGHLY RECOMMENDED******

May 7, 2020

Mark Hancock

I don’t usually buy off of a “corner lot” but the 3 people from this place are totally honest and nice people. The vehicle and price was amazing.

October 17, 2019

Brittany S

We bought a Toyota 4Runner from Gem Autos, have had it for about a month now. So far it has been a very reliable vehicle, super smooth to drive. Price was excellent for the milage compared to other dealers! Even came with snow tires and rims. Easy to negotiate with. Guys were super easy going and easy to get a hold of via email, call or text! Even delivered it for us after the timing to pick it up was delayed (do to a part during safety). That was a huge help since we have a young daughter and live quite a distance from them. Overall very happy with our purchase!

September 28, 2016

Ste Leb

We recently purchased an automotive from Gem Autos and were very happy with the service team and their assistance. Thanks Gem Autos!

October 5, 2015


Amazing people and place. I recommend anyone looking for a new or used car to check out Gem Auto. Great experience and customer service was excellent. Enjoying the new whip! Thanks again! Dan

July 26, 2019

Dalvider S.

We bought a gorgeous used Volkswagen from Nilo Khan & Omer Khan at Gem Autos. It was our choice from the many stunning cars they had available. Since bringing it home, we have been delighted with our new car. My wife & I have been impressed with this dealership. We will definitely be back in the future…

May 7, 2020

Lulu K

I drove all the way from Ottawa to buy my dream car Infiniti M 37 and it was worth to drive 500 km. Their service and price was amazing . Family run business with clean vehicles. They gave excellent price for my vibe as Trade In .

April 19, 2018

Arslan S

Got the best deal in whole GTA low kms low price. Experience was pleasant service was great and staff was much friendly and helpful. Even though my credit was just fair but they treat everyone like prime customers. Will definitely buy second car from here. Good work Gem Autos

September 28, 2016

Taylor W.

Owners were very helpful during the whole process. Good, honest people. I would recommend this dealership to a friend anytime.

July 26, 2019

Marta S.

Excellent service, very friendly. I’m very happy with my new car.

November 1, 2019

Teddy D.

Car was in excellent condition and they were very accommodating with scheduling test drive. Very happy with the price and my purchase!

July 19, 2019

Teresa K

Drove all the way down from Barrie and was met with a fantastic experience. Honest and helpful staff, quick, efficient process. Definitely worth making the trip! Highly recommended.

May 7, 2018

L Palmer

I bought a car from Gem autos and am very happy with my purchase. Very friendly staff with no pressure atmosphere. Highly recommend if youre looking for a used vehicle

January 29, 2016

Johnathan S

These are very nice people to deal with and gave me a really good deal on my truck i got 🙂

February 21, 2017


Amazing people and cars. The owners are super nice and accommodating. I arrived before they were open, on Canada Day of all days, and they came within minutes to help me. They made the process of buying my first car very smooth and everything was done swiftly while also taking the time to explain each step and detail with me. Thank you!!

July 7, 2019

Barb Creek

This note is to let you know how much I enjoyed your help with the purchasing my lovely 2010 Mazda5. Prior to finding my vehicle, I spent several months looking at many local dealers without success.  Until my brother who was also looking for a vehicle for his family, found just the perfect one at Gem Auto. So I made a visit to Gems myself and I found  my car and I could not be more pleased. Thanks again.  Barb Creek.

May 6, 2016

Evan S

So happy we went to gem so friendly went above and beyond with my daughters first car! family business that really care!so extremely happy thank you so much gem autos!

March 11, 2019

Mahwish A.

This was a great customer service experience. The owner went out of his way to provide detailed information regarding all my queries. Since this was my first car buying experience, their input was really helpful and resulted in a satisfactory purchase. Would recommend.

October 17, 2019

Zachary VA

i saw an ad on kijiji gave them a call to iquire and right off the bat they were great over the phone. Shortly after the phone call i left omw to the dealership took the car for a testdrive and decided to buy it. All in all the price and the service was great. Would definatly recomend to friend or familly member. May also return myself in the future.

February 21, 2017

James S

Bought a 2009 Subaru WRX from them a few days ago. Absolutely wonderful couple running a lovely small family dealership. They have some other amazing cars in stock as well and have everything from a little Chevy Spark to a Pontiac G8 so for a small dealer they have a wide variety of vehicles from economical to rare and fun. Amazing value on these cars as well. Bought my WRX for just under 14k when WRXs in the same condition are selling for 16-17 they truly believe in making their customers happy and in selling for less in order to sell more. No pressure at all, very friendly, and we got a deal done super fast I had my car within 4 days and they even installed brand new tires for me and a brand new battery free of charge. A really great experience, I would buy from them again and would recommend anyone else to check them out. A really great experience all around. AND I BOUGHT MY DREAM CAR. Just the perfect experience.

March 10, 2018

Mahwish A.

This was a great customer service experience. The owner went out of his way to provide detailed information regarding all my queries. Since this was my first car buying experience, their input was really helpful and resulted in a satisfactory purchase. Would recommend.

November 1, 2019

Nancy D

I was very impressed with the service at Gem Autos. Jameel is an honest and respectable businessman. I was confident that I was making the right decision buying my car when he emphasized that they put a priority on ensuring a vehicle is safe. He cares about his customer and is easy to talk to. I am very happy with my car and would go back for sure. He made my car buying experience as smooth and easy as it could be. What a great family run car business. Thank you!!!!

May 11, 2017

Son of Rambo

I was looking for a pickup truck for about a month without much success until I spotted the truck I wanted on Kijjijji at Gem Autos. I called and spoke to Omer. Upon meeting Omer I found him to be very nice and accommodating. I explained that I wanted the truck but I would need about 2 weeks to secure financing. Omer said that he would hold the truck for me and 2 weeks later I picked it up. Great people to deal with and I would definitely buy a vehicle off of them in the future. Thanks to Gem Autos and Omer. Cheers

October 17, 2019

Katie B

Great experience. Stayed late and was patient when we were looking at the vehicle and answering questions. It was a very hot day offered us cold drinks and candies for our little girl. I needed to wait 2 weeks to pick it up and they were willing to accommodate that and even when I called at noon the day before I was supposed to pick it up to see if I could get it early they worked hard to get everything in order so I could pick it up a day early! We did have a small issue with the car, an oil leak which had previously been fixed and were very quick to rectify the problem by booking my Tiguan in for service at VW dealer the next day! When faced with another hiccup that the car was going to take 12 hours to fix they said they would reimburse the cost for our rental car. All in all great experience loving our new to us Tiguan.

July 28, 2017

Gary B

I have purchased a 2008 Chevrolet Silverado. The salesman’s name Was Jameel. My first impression was that I was dealing with a very honest person interested in selling me a vehicle however there is much more to this sale. Jameel is one of a very few honest salesmen. He takes pride in his work and wanted to be sure I was totally satisfied with my purchase. I have bought many cars in my lifetime and can without hesitation state that this was the best experience I have had. He is easy to talk to and fair in negotiations. His attention to details was refreshing(no hidden fees). I will buy my next vehicle from Gem Autos. When you find a good place of business with high standards you always go back. I highly recommend Gem Autos in Burlington to anyone looking for a good used car sold by down to earth honest people.

October 18, 2016

Karl A.

I’m impressed with their excellent customer service and the honest fair deal I received. I highly recommend you go there.

July 7, 2019

Nancy C.

My husband and myself would like to thank you Jameel, for your kind curtious service.. You aim to sastify your customer and we will certainly contact you, when we are in need of another vehicle. Thanks again

February 27, 2019

Lennox B.

Friendly staff. Easy going pace. Not pushy. Very reassuring. No hidden fees, all costs were discussed openly and I like and respect that

July 3, 2018


These are very nice people to deal with and i would definataly check them out if you are looking for a good deal .because i got a good one on my f150 im purchasing from them 🙂

February 21, 2017


My dad bought his truck from Gem Autos a few months back, He was very pleased with their service and price with low mileage. I also bought my first car Mazda 3 from them last week and love it. Thanks to team of Gem Autos.

January 29, 2016


A good old fashioned way of doing business on your word and a handshake. This dealership has surpassed my expectations, and delivered a superb vehicle, while maintaining honesty, integrity and amazing pickup experience!

July 3, 2018

Andy D

Simply the best guys in town…

September 28, 2016

Aman S

Gem autos good place to buy cars

May 22, 2019

Kelly L.

My family and I had a fantastic experience with our Sales Rep – Nilo Khan. She was patient with my in-laws (language barrier) as we discussed our options/features. She took the time to help us decide whether leasing/financing a new or purchasing a comparatively used car would be the most beneficial for us. The overall process from beginning to end was seamless and easy, no pressure at all. Nilo and his team were able to get our car to us in an immaculate condition. I would most definitely recommend anyone looking for a used car to give Ms. Nilo Khan a visit!

May 7, 2020

Daniel G.

Nilo and Omer were great. Will recommend. Thanks

May 7, 2020

Jeremy B

We were very pleased with the honesty and service of the staff at Gem Auto’s. No badgering or pressure whatsoever. They provided us a great car at a very reasonable price. We would highly recommend them!

October 3, 2017


I highly recommend Gem Autos. Their prices are very competitive, the staff was friendly, knowledgeable and provided a positive ‘car buying experience’. Their sales people aren’t pushy, but most importantly the lot was full of quality cars and trucks at very reasonable prices.

October 8, 2015

Autumn C

If you need to buy a used car this is the place to go to. The prices are fair and the staff is very pleasant to deal with. They take care of everything for you so the only thing you have to do is pick your car up when it’s ready. If I ever have to buy another car (which if I do is hopefully not for a long time!) I would go right back to Gem Autos.

September 28, 2016

Lee W.


November 1, 2019

Maheen A.

I had a great time dealing with the Gem Autos team. Great customer service and great knowledge. Super happy with my new F-150. What I loved about them the most was that they were not pushy. They asked what I was interested in, and gave me several suggestions and found a truck that fits me PERFECTLY! I also appreciated that they were honest about any limitation the vehicle may have. My family and I will definitely return to them for our next car purchase.

April 19, 2018

Julie R

I have never felt so at ease in purchasing my vehicle, Jameel and his secretary were so kind and patient with me, Thank-you again to all of you and their great choice in mechanism.

July 21, 2017

Carla H.

Buying Subaru WRX from Gem Autos was a pleasant experience. Family run dealership has excellent team work. Omar assisted us for test drive and transfer of ownership. Jamal showed us vehicle history while his daughter Nile/Nila guided us on extended warranty and technical specs of car. At no stage we felt sale pressure.

June 17, 2020

Josey S

We bought a 2003 Toyota 4Runner and couldn’t be happier. The staff was great and no sales pressure. After having the truck for a few days an issue with the front axles happened. Gem Autos stood by their vehicle and paid for the repair. This is unheard of in the used car industry. I would recommend Gem Autos to anyone. Cheers to all the staff for a job well done.

February 21, 2017

Angel D

What an awesome car dealership. Omar was amazing. He made sure that we were totally satisfied with our purchase of our 2006 Ford Mustang. Will definitely recommend Gem Autos to my family and friends!! Top notch service. 5 Star for sure.

May 11, 2017

Kenneth L

We found our daughter’s first car through Gem Autos. The experience was excellent from the moment we arrived to look at the car we spotted in their ad. Everything about the vehicle was exactly as listed in the ad, but what was more important was the interaction we had with Jameel. Unlike many other dealers, we had absolutely no pressure from Jameel, and he gave us freedom to drive the vehicle and get comfortable with it before even discussing pricing or other options. We returned a week later to pick up the vehicle and were greeted with the same level of professionalism from Omar. Here’s what is most important to me, and I hope everyone will read this far into the review. We have owned the vehicle now for over 1-month. After bringing an issue to Jameel about the one power window not working, there was immediate professionalism and respect from Jameel. Far beyond what I could have hoped for. There were no excuses, and even with the risks associated with purchasing ANY vehicle, new or used, an opportunity for assistance to cover costs was proposed by Jameel. In a day-and-age when customer service seems to be dwindling, Gem Autos Continue Reading

November 28, 2019


I had a great experience with the staff at Gem autos. i walked in being a bit hesitant as i’ve heard how pushy car sales people can be. but Nilo worked with me and accommodated my budget. i bought a honda civic from her, and she ensured the car was in excellent condition and updated me on every scratch found, which there were none. very honest and helpful team they have there, i cant recommend them enough. they treat you like family!

October 8, 2015

Sarah R.

I was unbelievably impressed by the customer service. There was just so much honesty when I had questions about the vehicle I purchased. I had so many worries about buying a car but this place is outstanding. They really go above and beyond for their customers. I didn’t expect them to follow up with me but they did. I would 100% go back.

November 15, 2018

Tammie M-S

I just bought a 2008 Suzuki Swift with incredibly low mileage from Gem Autos for a great price. I am very happy with the purchase. They were friendly, fair and very helpful and so easy to deal with. After my test drive there were a few things that I didn’t like about the car, but they said all of these things could be fixed before I bought the car. True to their word everything was fixed and they delivered the car to me. I have never had such a great experience buying a car! Thanks so much to Omar and Nilo.

March 21, 2017

Susete O

We bough a Dodge Ram at gem auto and we couldn’t be more pleased. Great service, friendly people and great prices. Thank you Gem Auto 🙂

January 29, 2016

Lip P

I bought my Honda from Gem Autos and am very happy with my purchase! All of the vehicles on the lot are in fantastic shape at competitive prices. They have a great bunch to help you in the purchase process without making you feel pressured. As an automotive technician I would recommend them to anyone and everyone! Thanks Gem Autos for your service and all the best!

November 20, 2015

Dani D

Absolutely wonderful experience at Gem Autos! After searching for a month for a used car and being disappointed we stopped in to see an SUV and we’re pleased to see lots of option all with clean Car Fax!! They do not buy wrecks! Cars were clean. Staff was friendly and super helpful. Process was smooth and no hidden fees. Would buy another vehicle here any day!! You will not be disappointed with the selection and prices.

May 22, 2019

Dylan W

Bought a car from gem auto very good people honest and will go the extra mile to make sure your happy… I will be goin back to do more business with them nice cars good service very happy thank you gem auto for my g8

April 19, 2018

Saad S

I Purchased A 2009 Dodge Journey, I Was Dealing With Dr. Jameel Of Whom My First Impression Was Of A Very Honest Person. I Am Really Satisfied With The Vehicle I Bought And I Am Having A Wonderful Experience Using It. The Car Was In A Very Good Condition. I Highly Recommend Gem Autos Located In Burlington For Anyone Who Is Looking For Used Vehicles Which Are Sold By Really Honest And Down To Earth People.

February 21, 2017

Nazneen A.

Highly recommended family business. Awesome people. Nilo and Omer were awesome. 5 Stars

May 7, 2020

Ronald S.

I just bought a 2009 G6 GT from gem auto. I found the dealer to be very friendly and trustworthy. He certified my car fixed all the issues it had and listed them where I could see them. I drove away a very satisfied customer knowing the car was now safe for me my wife or my children who are grown ups to drive without any worries. Thanks very much. I will tell my family members and friends to shop here. I certainly will use Gem Autos for all my newer car needs.

May 7, 2020

Pete B

Great atmosphere no pressure very friendly would defiantly go back there for another used car in the future.

May 11, 2017

Deborah M

I bought a 2007 Toyota Yaris from this company (Gem autos Burlington) . Very good condition, well kept, works as good as New! Thanks guys

September 28, 2016

Laila A.H.

After looking for a used car for months, I found the best used car at Gem Autos. I bought a 2010 Mazda 3. It had low mileage ,fairly priced and very clean car. My experience with the owners felt like dealing with family. At Gem Autos you’ll get the best used cars and best service. Thank you Jameel, Omar and Nilufar for your honesty and great service.

November 1, 2019

Harvinder S

Just bought a car from them, really good experience dealing with Omar and Nilo. They are very helpful and not aggressive sales people. It was a pleasure dealing with them and I would come back here for my next purchase.

April 28, 2017


I have nothing but good things to say about my experience with Gem Autos. They were very helpful and gave me the best price around. Very pleasant to deal with no pressure to buy, like other places I’ve been to. Don’t hesitate, go to Gem Autos to get a great car at a great price!

March 21, 2017

Shelley K.

Amazing experience with purchasing a car here! Amazing deals!!! I’ve never been more happy than the purchase of a Mazda I bought here! Thankyou Gem Autos!

August 9, 2019